Privacy Policy.
Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have.
1. Introduction
Digital Lamar (“we”, “us”, “our”) is a digital marketing agency serving clients across Pakistan, the UAE, and the United States. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit digitallamar.com (the “Website”), contact us, or engage our services.
By using our Website or submitting information to us, you agree to the practices described in this policy. If you do not agree, please do not use the Website.
2. Information we collect
We only collect information that helps us respond to you and deliver our services. This includes:
- Information you provide directly — such as your name, email address, phone number, company, and the contents of any message when you fill out our contact form or email us.
- Service information — details you share when we work together, such as access to marketing accounts, analytics, or assets needed to deliver a project.
- Automatically collected information — such as your IP address, browser type, device information, pages visited, and referring URLs, gathered through cookies and analytics tools.
3. How we use your information
We use the information we collect to:
- Respond to your enquiries and provide the services you request;
- Prepare proposals, quotes, and strategy recommendations;
- Communicate with you about projects, updates, and relevant offers;
- Operate, maintain, and improve our Website and services;
- Analyse traffic and usage to understand how our Website performs;
- Comply with legal obligations and prevent fraud or abuse.
We do not sell your personal information to third parties.
4. Legal basis for processing
Where applicable law requires it, we process your personal information on the basis of your consent, the performance of a contract with you, our legitimate business interests, or to comply with a legal obligation.
5. Sharing & disclosure
We may share limited information with trusted third parties who help us operate, including:
- Service providers — such as form delivery, email, hosting, and analytics providers who process data on our behalf;
- Advertising and analytics platforms — such as Google and Meta, where used to measure and improve campaigns;
- Legal and regulatory authorities — where we are required to disclose information by law.
We require these parties to handle your information securely and only for the purposes we specify.
6. Cookies & tracking technologies
Our Website uses cookies and similar technologies to remember your preferences, understand how the site is used, and improve your experience. You can control or disable cookies through your browser settings, although some features of the Website may not function properly as a result.
We may use analytics tools such as Google Analytics to collect aggregated, anonymised information about visitors. These tools may set their own cookies governed by their respective privacy policies.
7. Data retention
We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymise it.
8. Your rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information;
- Object to or restrict certain processing;
- Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us at adeel@digitallamar.com. We will respond within a reasonable timeframe and in line with applicable law.
9. Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Third-party links
Our Website may contain links to external sites that we do not operate. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.
11. Children's privacy
Our Website and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.
12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.
13. Contact us
If you have any questions about this Privacy Policy or how we handle your information, please reach out:
- Email: adeel@digitallamar.com
- Website: digitallamar.com/contact
- Location: Karachi, Pakistan — serving PK, UAE & US